Инструменты для продвижения        30 ноября 2017        319         111

Social Media Marketing: советы начинающим

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Социальные сети – эффективный инструмент повышения внимания целевой аудитории (ЦА) к компании/бренду, либо товарам/услугам.

В настоящее время многие компании имеют свои представительства в соцсетях. Но чтобы получить эффект от сообщества в социальной сети, мало его просто создать. Необходимо работать над раскруткой. Комплекс мероприятий, направленных на продвижение площадки компании в социальной сети, называется «Социальный Медиа Маркетинг» – сокращенно SMM.

Данный вид маркетинга ориентирован на решение таких задач, как:

  • брендинг (продвижение бренда);
  • повышение лояльности и известности;
  • работа с репутацией;
  • увеличение посещаемости сайта компании, а также оффлайн бизнеса.

Для эффективного продвижения в социальных сетях необходимо:

  1. разработать стратегию присутствия в социальных сетях;
  2. определить способ взаимодействия с аудиторией, стиль общения и пр.;
  3. сформировать графический контент;
  4. разработать матрицу контента;
  5. составить контент-план для наполнения сообщества постами;
  6. ознакомиться с особенностями интерфейса социальных сетей, знать нюансы в каждой из них;
  7. найти лидеров мнения в своей отрасли и спланировать работу с ними;
  8. разобраться в тонкостях работы с аналитическими данными (это основа, на которой выстраивается стратегия продвижения);
  9. и в довершение ко всему вышесказанному неплохо было бы быть маркетологом;

Если есть желание самостоятельно продвигать сообщество/официальную страницу в социальных сетях, необходимо знать основные принципы:

  1. не нужно забывать про качественный, разнообразный, уникальный и интересный контент, который будет востребован у вашей целевой аудитории;
  2. необходимо провоцировать читателей на обсуждение;
  3. всегда нужно быть «на связи» с подписчиками, отвечать на вопросы, давать рекомендации;
  4. обязательно работать с негативом так, чтобы клиент оставался доволен и мог написать хорошие отзывы;
  5. оформлять страницы соц. сетей брендированными графическими материалами (это позволит повысить узнаваемость бренда, привить ассоциации);
  6. активно сотрудничать с другими сообществами;
  7. проводить конкурсы;
  8. всегда работать с аналитикой (это поможет оптимизировать стратегию продвижения и добиться больших результатов)
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Аудитория социальных сетей

Популярность соц.сетей в России:

Социальные сети

Как изображено на графике, в России самыми популярными соцсетями считаются ВКонтакте, Одноклассники и Мой мир.

Заключение

В социальных сетях можно столкнуться с очень широкой аудиторией людей, но взаимодействовать в одиночку с ними сложно. Необходимо иметь большое количество свободного времени и профессиональных навыков. Обычно над SMM трудится одновременно от 4-х специалистов.

Если вы желаете продвигать свои услуги в социальных сетях, но нет возможности заниматься этим самостоятельно, советуем обратиться к профессионалам!

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